Our standard hire period is 4 days.

Your specific booking dates will be displayed at checkout. Please ensure you allow enough time for your garment to arrive before your event

We recommend booking as early as possible, particularly for popular dates such as weekends, weddings, formals and the festive season.

If a dress is available for your dates, you can book it directly through our website.

We strongly recommend booking a try-on session if you are unsure about the fit.

If you find the dress doesn’t fit and you haven’t booked a try-on you’ll be entitled to a store credit/full refund pending the garment is returned on the same day in the same condition for local customers

Try-ons are avaliable by appointment only. Please contact us to arrange a time.

We understand that accidents happen

Please contact us as soon as possible if your garment is damaged during your hire. Please do not attempt to repair, wash, stain-remove or alter the garment yourself.

Depending on the nature and extent of the damage, additional charges may apply. Any charges will be assessed based on the actual repair, cleaning, replacement or other reasonable costs involved

Please don’t attempt to remove stains yourself

Contact us as soon as possible and return the garment as instructed, We’ll assess the garment professionally.

Your return instructions will be provided with your hire.

Please ensure the garment is returned using the specified packaging and within your agreed return timeframe.

For any questions about sizing, bookings, avaliability or your upcoming event:

Email: Hiredwithshanae@gmail.com

Instagram: HIREDWITHSHANAE

We’d love to help